The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. Critical aspects for assessment and evidence required to demonstrate this unit of competency :. Access and equity considerations :. Context of and specific resources for assessment :.
Method of assessment :. The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Rights and needs include :. Advocate on behalf of clients may be to :. Advocacy may include :. Family Recovery Program. Find a Service. Search cohealth services. All Services. Policy submissions Research Safety of children. News and views Media releases cohealth in the media Our campaigns.
Contact Feedback Locations. Authority to Act as an Advocate Form Download. Welcome to cohealth. Aged Care Information Line Provides free, confidential, and independent advocacy support to older people receiving or looking to access government-funded aged care services.
Council on the Ageing Seniors Information Line Provides free information about aged care, finances, housing, pensions and concessions. Phone : 13 50 90 Monday — Friday am — 4pm Email: askcota cotavic. In other organizations, a member of the executive management team might be the better choice.
Whomever the client advocate is, they will need the support of the management team and a seat at the table for client related discussions. Client Advocate Goals If you decide to implement a client advocacy program at your company, here are several goals that you should establish for the client advocate: Be the voice of the client — When internal discussions are occurring regarding the client, the client advocate should be the voice of the client.
If the two conflict, it is the client advocates goal to facilitate a win-win situation for both organizations. Whether you have one client advocate or dozens, they need to be champions for your customers and be capable of getting results; All while understanding the operational needs of your organization. Remember, if your client is not talking to you about challenges or issues, then they are probably talking to your competition about them. By Courtney Sparkman.
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